To all the supermarkets and large retailers increasingly relying on self-checkout systems:
I see the direction you’re heading—moving toward almost exclusively self-checkout lanes. Just yesterday, I visited one of your stores. After loading my cart, unloading it to scan each item, and reloading it again, I was stopped at the exit by an employee checking receipts.
Here’s the thing: I didn’t sign up for that.
I’ve already done the heavy lifting—literally and figuratively. I filled my cart, scanned every item, bagged my own groceries, and paid for them. Now you want me to stand in another line to prove I did your job correctly? No, thank you. I simply raised my receipt in the air and walked out.
Let me be clear:
- If you expect me to handle the responsibilities of a cashier, then either trust me to do it or hire actual cashiers like you used to.
- I’m not here to prove my honesty after doing unpaid labor for your company.
- If you want me to perform tasks that were once paid positions, don’t expect me to do it with a smile—especially without training, compensation, or benefits.
- Keep employing real people, especially young workers, students, and those who rely on these jobs for valuable income and experience.
Because here’s the truth:
- **You don’t pay me to scan and bag my own groceries.**
- **You don’t offer me an employee discount for doing the work.**
This isn’t just about convenience. It’s about accountability. It’s about companies cutting costs at the expense of jobs, shifting the workload onto customers, and calling it “progress.”
We deserve better. So do your employees.
Signed,
**All of Us**
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